Returns and refunds

Teelithic Streetware Return and Refund Policy

Thank you for shopping with Teelithic Streetware! We are committed to ensuring your satisfaction with every purchase. Please read our return and refund policy carefully to understand the process and requirements.

Return Period

• You may return purchased items within 15 days from the date of receipt.

Eligible Items for Return

• Items must be unused and un-opened in order to qualify for a return.
• Items that have been used or opened are not eligible for return or refund.

Return Process

1. Initiate Your Return:
   • Contact our customer service team within 15 days of receiving your order.
   • Provide your order details and reason for return.
2. Prepare Your Items:
   • Ensure the items are unused and in their original packaging.
   • Include all accessories and tags.
3. Ship the Items Back:
   • Follow the return instructions provided by our customer support.
   • Return the items using a trackable shipping method to ensure successful delivery.

Refund Policy

• Refund Method: refunds will be issued through the original payment method used at purchase.
• Once your return is received and inspected, you will be notified of the approval or rejection of your refund.
• Upon approval, your refund will be processed promptly and typically credited within a few business days.

Additional Notes

• Customers are responsible for the shipping costs associated with returning items, unless the return is due to an error on our part.
• We recommend using a trackable shipping service to return your items to ensure they are received.

Need Assistance?

If you have any questions about our return and refund process, please contact our customer support team at [email protected] for guidance.

Your satisfaction is our priority. We look forward to serving you!